Crew Resource Management – Well Site Supervisor

This course is part of the Track 1: Well Site Supervisor Development Program. Well Site Supervisor Development Program - Track 1 Analyses of incidents across various high-risk industrial sectors have shown that 80% of accidents are attributed to human error, such as communication mistakes, poor understanding of the situation, and ineffective decisions. Of those human error-related accidents, 88% have been attributed to situation awareness as the primary causal factor. This unit extensively uses engaging desktop exercises to identify the cognitive, social, and personal resource skills that complement technical skills and contribute to safe and efficient performance. The primary issue addressed is why competent personnel implementing agreed procedures fail to deliver operational excellence. This unit easily adapts to a stand-alone unit that could be used across operations for all member company service providers. A total of 22 virtual instructor-led hours are included in this course.

View The Schedule: Track 1 Schedule by Unit (10).pdf

Target Audience

Designed for field supervisors and junior field supervisors who are being developed to be well site supervisors; entry-level well site field personnel; experienced personnel who are cross-training to move into a supervisory role and lead operations at the well site.

You Will Learn

Course Content

Virtual Instructor Led Training

During seven sessions spanning twenty-two virtual training hours, participants will meet with the instructor to focus on the Non-Technical Skills that comprise Crew Resource Management: Situational Awareness: Gather information, share understanding, possible consequences, problems and contingencies; Decision Making: Define situation and goal, previous experience, risks options, check; Communications: Exchange Information, explain content, clear and concise, relevant inclusion; Teamwork: Responsibilities, co-ordinate tasks, resolve gaps/duplications/inconsistencies, working relationships, support efforts; Leadership: Take charge, provide direction, prioritize tasks, delegate, organizational process; Stressors (Factors that impact Human Performance): Identify, mitigate, practice resilience recognize efforts.

Back-to-Work Plan

The primary next step is to become a practitioner of what you learned in this unit.  Start by being aware of how you can influence or lead using your new skills.  Use the situational awareness tool: What, Now What, So What extensively.  For example, if the weather has a significant change: What—the weather has changed; Now What—how does this impact the operation; and “So What”— what needs to be changed in the plan, if anything.  Promote teamwork by avoiding hypocrisy, scapegoating, nitpicking and pontificating.  The next step is to recognize situational awareness warning signs throughout your day.  This is followed by taking your new skills to pre-tour and safety meetings.  Next, look for opportunities to use your new tools and skills beyond wellsite day-to-day operations such as accident investigations, how human factors affect well planning, how human factors affect meetings, how human factors impact risks/outcomes, and during an incident or crisis management, identify how human factors influence outcomes.

After two rotations on the rig site, make a presentation to a designee of the participant’s manager recapping the learning and recommendations for this unit.

Product Details