Process Framework Essentials
About the eLearning Course
In APQC’s Process Framework Essentials course, you'll explore the structure, core principles, and practical applications of frameworks, with real-world examples. The course covers essential skills for selecting, designing, and applying process frameworks for various value-driven purposes. You'll also learn how to adopt or customize a process framework, including APQC's Process Classification Framework®, for your organization to enhance process management, content management, and benchmarking.
This course is designed as a collaboration between APQC and The Competency Alliance (TCA).
Target Audience
Process management leaders, practitioners, improvement managers, business leaders, process owners, process designers, process analysts, Six Sigma professionals, change management roles, knowledge management roles
You Will Learn
- Ability to select and introduce a framework across the value chain
- Connect process governance and business governance
- Improve end-to-end flow using visibility and standardization
- Link process and business performance to the measures and rewards that are critical to optimization
Course Content
- Introduction to Frameworks
- What is a Process Framework
- How to Leverage a Framework
- Customizing a Framework
