In-house Training Proposals and Logistics Specialist

Responsible for handling requests from a global client base for In-House (IH) Training, including communication with client, proposal generation / follow up and logistics for confirmed sessions.


LOCATION: Katy, TX (Houston area) or Tulsa, OK preferred (remote locations will be considered)

DUTIES & RESPONSIBILITIES:

- Provide customer service to clients requesting PetroSkills courses to be delivered specifically for their staff
 
- Effective screening of opportunities that come through the In-House Department:
►To ensure PetroSkills is providing our clients with the best training options available to meet their needs
►To ensure all opportunities which are processed through the IH team support a strategic position to enhance revenue generation for the organization
►To ensure compliance with all government sanctions and regulations regarding countries and companies with whom we do business
 
- Adherence to IH processes to ensure training delivery as requested by the client
 
- Ensure IH pricing is correct and updated for general client proposals and meets PetroSkills’ revenue targets
 
- Generation of financial back sheet for each opportunity to ensure financial targets are met
 
- Liaise with Technical SMEs and Instructors on opportunities and proposals, as required
 
- Liaise with external clients to resolve any contract conflicts and ensure clients’ needs are being met
 
- Generate and issue commercial proposal documents to be provided to clients for execution and agreement to proceed with proposed training and pricing
 
- Coordinate logistics in preparation for a course to be delivered for the client either virtually or face to face at their specified location
 
- Keep various databases updated and current for all IH opportunities
 
- Provide statistical data and reports as required

 

KNOWLEDGE, SKILLS, and ABILITIES:
 
- Ability to work effectively as a member of the IH Team, especially in a virtual/remote business environment
 
- Strong attention to detail Ability to work in a fast-paced environment and meet deadlines

- Build and maintain positive client and business relationships

- Must exhibit trustworthiness and ethical decision making

- Must maintain a customer centered focus

- Ability to motivate others to establish buy-in for a project or process

- Work effectively with members of other product lines within PetroSkills

- Must be able to multi-task at all times

- Proficient in Microsoft Office, Salesforce and general database usage

 

 

EDUCATION and EXPERIENCE

  • - High School Diploma required; Bachelor’s Degree preferred

  • - Two years of customer service and/or account management experience required

  • - Some sales and project management experience required

- Experience working with contracts and proposals preferred


PHYSICAL DEMANDS
Occasionally may lift between 5-25 pounds.  

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WORK CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately quiet.  The work environment is primarily indoors.  The position does require some travel.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

EEO/Vet/Disabled Employer


INTERESTED IN THIS POSITION?

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